- Install cPanel/WHM or DirectAdmin during server provisioning.
- Optimize control panel and OS during server provisioning.
- Migrate accounts from other servers or providers when they are running DirectAdmin or cPanel.
- Install addons: LiteSpeed web server, JetBackups, Softaculous script auto-installer and SitePad website builder.
- Proactive response when our monitoring system detects an issue. Do not wait for customer to open a ticket. Create a backup schedule, restore from backups when requested.
- If the server or accounts are compromised, investigate and cleanup.
- Update and patch CentOS.
- Troubleshoot PHP/CGI apps/scripts.
- Setup domains on off-server/off-site DNS servers.
- Provide assistance with CloudFlare.
Control Panel tasks
- Upgrade/downgrade cPanel/WHM or DirectAdmin version (stable/release versions only).
- Troubleshoot failed automated update and/or backup creation tasks.
- For security: install Config Server & Firewall + Comodo WAF Mod Security Rules. Tweak rules to lower false positives.
- Repair/reinstall of all supported services.
- Configure and troubleshoot DNS/nameserver/RDNS.
- Install SSL certificates, generating free AutoSSL or letsencrypt certificates.
- Troubleshoot email problems related to Exim MTA or Dovecot (pop, imap).
- Tweak SpamAssassin Anti-Spam Software.
- Support LiteSpeed web server software + LScache.
- Troubleshoot standard Horde/IMP and Squirrelmail webmail clients.
- Support for Apache/LiteSpeed on cPanel, Apache/OpenLiteSpeed/LiteSpeed/NGINX on DirectAdmin.
- Optimize web server and PHP configuration.
- Optimize MySQL/MariaDB using mysqltuner data.
- Install/Update PHP versions and the necessary PHP extensions.
- Install WP + theme + plugins.
- Update WP + themes + plugins.
- Secure WP using plugins.
- Install LScache plugin on servers running LiteSpeed.
- Troubleshoot performance issues.
- Optimize wordpress by installing caching accelerators and optimization plugins.
If you're looking for something not included, contact us to see if can offer you a solution or include it apart of your service at no additional cost.